Inertia
I feel like I could... TAKE ON THE WORLD!!
[QUOTE 5039538, member: 9609"]I got caught out with amizons sneaky tactics a year or so ago. Was buying an item and was presented with two buttons to complete - a very large button that was BUY NOW + 30 free day trial of prime and a very small button that just said Buy Now. I thought I had clicked the small button but I must have inadvertently clicked the larger button. I then found I was on the free trial which I didn't want. No way to cancel it, apparently you could only cancel within the last few days of the trial and if you forget they assume you want to continue and start debiting your card every month.
I spent an age on the phone getting to speak to someone and did get the free trial cancelled that way - I also closed my account and have not been back. It is not a company I am impressed with.[/QUOTE]
Weird, that was not my experience at all, the first time I tried Prime, it actually informed me I could cancel at any time. I cancelled straight away, I was just testing it, and received prime for the month and no more. To be accurate, I told it not to renew, maybe that's different to cancellation.
That was before the big button thing which seems to have gone. Instead of a big button, it is now an opt in tick box that you have to click to select.
If anyone does need to contact amazon, the online chat is pretty quick and cheaper.
I spent an age on the phone getting to speak to someone and did get the free trial cancelled that way - I also closed my account and have not been back. It is not a company I am impressed with.[/QUOTE]
Weird, that was not my experience at all, the first time I tried Prime, it actually informed me I could cancel at any time. I cancelled straight away, I was just testing it, and received prime for the month and no more. To be accurate, I told it not to renew, maybe that's different to cancellation.
That was before the big button thing which seems to have gone. Instead of a big button, it is now an opt in tick box that you have to click to select.
If anyone does need to contact amazon, the online chat is pretty quick and cheaper.
Last edited: