Kingfisher101
Veteran
Good Morning, I'm new to this forum and have the Decathlon Triban RC520 road bike, if anyone is considering buying this then have a read of what I've been through so far with it. So I bought the bike and within a few weeks the sidewalls of the tyres had cracked and I got a puncture fortunately not far from home. I couldn't get the tyre off the rim and I knew there was a problem with this so I thought I'd get a pair of new wheels and be done with any problems of getting the tyres on and off the rim etc.
I took the bike to Spa cycles and asked them to build me a pair of wheels that would be compatible with the bike. The gentleman in the shop tried himself to get the tyre back on the rim and couldn't do it either. So there was obviously an issue, it wasn't me. So all's well at this point I leave the bike to have the wheels built and be put on the bike.
I get a phone call that the wheels are ready and I call back into Spa who then cant find the bike!. After about an hour they find the bike and try to fit the wheels but cant do it. The mechanic apologised and said that he had fXXXed up. He had made them for a 10 speed and the bikes a 11 speed, so would have to build a new pair. So go home and wait another few days and return and collect the bike with the new wheels. I should have tried the bike there and then but didnt, my mistake. I wheeled the bike to the train station as I had to carry the spare wheels. Once home I tried the bike and the wheels were rubbing on the front and back!.
I rang Spa who told me to bring it back again, by this time I had lost all faith in the shop and didn't bother in the end. I just couldn't face it after the last fiasco.
So I took the bike to a very good local bike shop, they told me the rotor was rubbing on the front wheel, it needed an adaptor put on and they would sort out the indexing. A small scuff was visible on the inside of the fork. The adaptor was put on/new disc and the front wheel was now fine but they struggled to sort out the indexing. Basically in the small ring at the front on the 3 hardest gears it rattles and grinds. The mechanic said that he had tried really hard to sort it out and it was aligned properly but he couldn't do it. He thought it was because maybe it was a micro shift cassette running with a 105 derailleur. I said I would just get on with it for the time being as I couldn't afford to pay for any more parts at the time.
So upto date its cost me the bike £729.00 and the wheels £250 and the rotor new disc/labour £60.00. Its still not right I can ride the bike but cant use the some of the gears on the lowest cog. I can change upwards and the bikes usable but not 100% right.
I'm going to ask another mechanic to have a look but I don't hold out much hope. I've paid out over a grand and just use the bike as a spare now.
I took the bike to Spa cycles and asked them to build me a pair of wheels that would be compatible with the bike. The gentleman in the shop tried himself to get the tyre back on the rim and couldn't do it either. So there was obviously an issue, it wasn't me. So all's well at this point I leave the bike to have the wheels built and be put on the bike.
I get a phone call that the wheels are ready and I call back into Spa who then cant find the bike!. After about an hour they find the bike and try to fit the wheels but cant do it. The mechanic apologised and said that he had fXXXed up. He had made them for a 10 speed and the bikes a 11 speed, so would have to build a new pair. So go home and wait another few days and return and collect the bike with the new wheels. I should have tried the bike there and then but didnt, my mistake. I wheeled the bike to the train station as I had to carry the spare wheels. Once home I tried the bike and the wheels were rubbing on the front and back!.
I rang Spa who told me to bring it back again, by this time I had lost all faith in the shop and didn't bother in the end. I just couldn't face it after the last fiasco.
So I took the bike to a very good local bike shop, they told me the rotor was rubbing on the front wheel, it needed an adaptor put on and they would sort out the indexing. A small scuff was visible on the inside of the fork. The adaptor was put on/new disc and the front wheel was now fine but they struggled to sort out the indexing. Basically in the small ring at the front on the 3 hardest gears it rattles and grinds. The mechanic said that he had tried really hard to sort it out and it was aligned properly but he couldn't do it. He thought it was because maybe it was a micro shift cassette running with a 105 derailleur. I said I would just get on with it for the time being as I couldn't afford to pay for any more parts at the time.
So upto date its cost me the bike £729.00 and the wheels £250 and the rotor new disc/labour £60.00. Its still not right I can ride the bike but cant use the some of the gears on the lowest cog. I can change upwards and the bikes usable but not 100% right.
I'm going to ask another mechanic to have a look but I don't hold out much hope. I've paid out over a grand and just use the bike as a spare now.
