What's fair compensation?

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Marli

Regular

Because originally, although the third-party insurer admitted liability, they refused to replace my bike and only offered me 325 compensation in total, even though they were aware of my injuries and the damage to my bike (I sent photos). Some months later I sent a letter listing what I was claiming for and my intention of going to court.
 
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Marli

Regular
Indeed if they’ve accepted liability. You just need to go through the process and then negotiate

They don't seem to want to negotiate and keep asking me for my solicitor's name.
 

classic33

Leg End Member
They don't seem to want to negotiate and keep asking me for my solicitor's name.
State clearly, that at present, all correspondence goes to you as you are acting for yourself.

Certain to get a giggle if you say it over the phone.
 

classic33

Leg End Member
Has the bike been taken to a bike shop, to see what they think it would cost or safe to ride. One legal requirement on your side to be done, obtain quotes.

Get in touch with the manufacturer, see what the recommend be done.

Don't be put off by the way your being treated.
 

vickster

Legendary Member
Has the bike been taken to a bike shop, to see what they think it would cost or safe to ride. One legal requirement on your side to be done, obtain quotes.

Get in touch with the manufacturer, see what the recommend be done.

Don't be put off by the way your being treated.
Post #55 he’s agreed a sum for the repairs, cheque in post. If it costs more, tough...once an amount is agreed that’s it. Same with injuries, hence the never settle before fully recovered or recovered as far as you’re going to be as per the medics
 
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Marli

Regular
Probably worth calling them to check they will cover retrospectively
01483-238301
https://www.cyclinguk.org/contact

I will do, thank you.
 
OP
OP
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Marli

Regular
Has the bike been taken to a bike shop, to see what they think it would cost or safe to ride. One legal requirement on your side to be done, obtain quotes.

Get in touch with the manufacturer, see what the recommend be done.

Don't be put off by the way your being treated.

Yes, defo write off, but at least I get the money to replace it. One issue sorted.
 
OP
OP
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Marli

Regular
State clearly, that at present, all correspondence goes to you as you are acting for yourself.

Certain to get a giggle if you say it over the phone.

Their letters are so snotty. I originally served the papers on the driver (seemed sensible) and they insisted that I send them to them and quoted me some law that says my case could be struck out if I don't do so. This is how they try to intimidate.
 

vickster

Legendary Member
Their letters are so snotty. I originally served the papers on the driver (seemed sensible) and they insisted that I send them to them and quoted me some law that says my case could be struck out if I don't do so. This is how they try to intimidate.
Or just expect all parties to adhere to the law. Official letters can appear snotty to the lay person (I get copies of lots from specialists to GP)
 
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Marli

Regular
As I said, I'm trying not to take this personally, I understand they are doing a job. I also know they are not on my side. I think though, knowing that they are communicating with a lay person, they could tone down the language.
 

classic33

Leg End Member
Striking a claim off will add to the cost, for them. So it doesn't make sense.

It could be as simple as them not believing your claim or disputing the amount of your claim.
 

vickster

Legendary Member
As I said, I'm trying not to take this personally, I understand they are doing a job. I also know they are not on my side. I think though, knowing that they are communicating with a lay person, they could tone down the language.
It’s just a standard letter
 
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