YIKES! Specialized Recall - fingers crossed

Call specialized and ask where the closest person to carry out the recall is . I took my " The handle bars fall off " recall to a local Evans where they sent the parts and a £100 voucher to spend .

 

Yeah I've emailed to ask as it seems that places like Evans and CyclesUK are only interested in their own customers .

I'm hoping Specialized can help over email. If not i will call them after work!

 

Specialized will tell any dealer to take your bike without question and fix it . Dont deal with the shop deal with Specialized
To add to this .
Thank Specialized for making you aware of the problem and for sorting it out . Say that sending the whole bike back to the dealer you bought it from is a hassle and cost for everyone involved and it would be far easier to take the bike to a local to you dealer to be fixed .
They should give you a list of dealers that are local if you add your postcode .

 

Yeah Tredz were happy to send the forks to a more local dealer. I just need to find out where they are .I'm pretty excited to get my bike back...just wish the weather was better!!

 

Ahhhh well there you go then .

 

Halfords own Tredz. Why not ask them to get your local Halfords to do the work?

 

I will wait to hear from Specialized today and see what they suggest. They have always come across very informative and helpful - so I am hoping they can help me again now!

 

I forgot to add to this thread, I ended up being fast tracked to Cycles UK in town - so no need to send my pride and joy off in a box to Sheepsville.

I dropped it off on Tuesday so hopefully will have my baby back by the weekend

 

Which branch Charlotte? If Maidstone, they are really good in there.

 

@ianrauk - Yes! Maidstone! It was either there or Canterbury and Maidstone is easier to get to! I am so excited to get it back.

Just need a new spine and hips and we are all good for duathlon season

 

OMG! They just called me to say it's ready!!!

 

Good to hear it’s finally back on the road. Enjoy!

Will overlook the racist “Sheepsville” comment.

 

I love Wales - just not when I may have had to send my bike back there

I took it out the moment I got home - it felt amazing, mum came with me - we did around 9.2 miles so that was a nice start

 

That’s alright then. Part time racist.

More importantly, it sounds like you’re chuffed, so we expect plenty more miles of training to come.

 

Yes!! Now the bike is back, its made me realise I need to get my finances in order so I can my new continental tyres for it! #Adulting